Frequently Asked Questions

Kohinoortez is a premier educational platform specializing in high-quality study materials and combo packs for students under the Maharashtra State Board curriculum. Recognized as one of the best book publishers and guides in India, we offer a comprehensive range of resources designed to meet the diverse needs of students. Our offerings include well-structured guides, textbooks, and practice materials available in both Marathi and Semi-English mediums. We pride ourselves on providing up-to-date materials that align perfectly with the state board syllabus. By delivering meticulously crafted educational resources, we aim to support students throughout their academic journey and help them achieve their highest potential. At Kohinoortez, our commitment to quality and excellence makes us a trusted choice for students and educators alike.

At Kohinoortez, we provide a diverse range of educational products tailored for students across various classes. Our key offerings include comprehensive combo packs that cover multiple subjects, such as English, Marathi, Hindi, Mathematics, History, Geography, and General Science. These combo packs are meticulously curated to include essential study materials, including detailed guides and convenient pocket guides. We focus on delivering high-quality resources at affordable prices, ensuring that students have access to effective study aids without breaking the bank. Each pack is designed to align with the Maharashtra State Board curriculum, making them an ideal choice for students seeking thorough and budget-friendly educational support.

Purchasing products from Kohinoortez is simple and user-friendly. Start by visiting our website and exploring our product catalog to find the combo packs and study materials you need. Select your desired products, including our popular combo packs and pocket guides, and add them to your cart. Proceed to the checkout page, where you’ll enter your shipping details and choose a payment method. We accept various payment options, including credit/debit cards, net banking, and digital wallets. After completing your purchase, you will receive an order confirmation via email and text message with details about your order and estimated delivery time.

Kohinoortez offers a variety of payment methods to ensure a convenient and secure shopping experience. You can pay using major credit and debit cards, including Visa and MasterCard, as well as through cash on delivery (COD) and net banking. We also support popular digital wallets for added flexibility. Our payment gateway employs industry-standard encryption to safeguard your financial information. If you encounter any issues with the payment process, please contact our customer support team for prompt assistance.

Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your shipment on our website or the courier’s site. Simply enter the tracking number in the designated field to get real-time updates on your delivery status. If you have any concerns or need assistance, our customer support team is available to help with any tracking issues you may encounter.

Kohinoortez frequently provides discounts and promotions to add value for our customers. To stay updated on the latest offers, subscribe to our newsletter or follow us on social media at Instagram. We also have special promotions during festive seasons and academic events, so keep an eye on our website for announcements and limited-time deals.

Kohinoortez ensures that our study materials are current and in line with the Maharashtra State Board curriculum. Our team regularly reviews and updates products to reflect any syllabus changes or exam pattern updates. This commitment helps us provide resources that are relevant and beneficial for students preparing for their exams. For any questions about our materials, feel free to contact us.

If you have specific requirements or need a custom combo pack tailored to your needs, Kohinoortez is happy to assist. Please contact our customer support team with your request, including the subjects and materials you need. We will work with you to create a personalized combo pack that suits your educational requirements. Our goal is to provide flexible solutions that meet the diverse needs of our customers.

Yes, we encourage customers to leave reviews for the products they purchase from Kohinoortez. Your feedback helps us improve our offerings and provides valuable information to other customers. You can leave a review on the product page or through our feedback form. We appreciate your input and strive to ensure that our products meet your expectations.

While Kohinoortez primarily offers paid study materials, we occasionally provide free sample pages or resources to give you a preview of our products. Keep an eye on our website and subscribe to our newsletter for updates on free resources and special offers. Our aim is to support students with valuable study aids and ensure they have access to quality educational materials.

Delivery times vary depending on your location and the shipping method chosen. Typically, orders are delivered within 5-7 business days from the date of shipment. During peak seasons or in remote areas, delivery times may be slightly longer. You can check the estimated delivery time during checkout and track your order for real-time updates on its status.

At Kohinoortez, we prioritize your privacy and security. We use advanced encryption and secure technology to protect your personal and financial information during transactions. Our privacy policy outlines how we collect, use, and safeguard your data. We are committed to maintaining the confidentiality of your information and ensuring a safe shopping experience.

If you forget your password, you can easily reset it by using the “Forgot Password” option on the login page of our website. Enter your registered email address, and you will receive instructions to create a new password. If you encounter any issues or need further assistance with account recovery, please contact our customer support team, and we will be glad to help.

Yes, Kohinoortez provides bulk purchase options for schools, institutions, and organizations. If you need to order a large quantity of study materials, please contact us for customized pricing and arrangements. We are happy to offer special rates and assistance for bulk orders to support educational institutions and groups in their academic endeavors. Contact us at 07104299010, (+91)9209001126 and at kohinoortez@gmail.com.

You can reach our customer support team through multiple channels. Use the contact form available on our website to submit your queries or concerns. Alternatively, you can email us at kohinoortez@gmail.com or call our support number provided on the website. Our dedicated team is available to assist you with any questions or issues you may have regarding your orders or our products.